Dolphin Hotel Apartments - Dubái

Room services, car parking and location of the hotel (middle of the city)

Nearest to the business Hub and the location is good

Everything is fine as per the value.

Location was best, everything is near, supermarkets, bazaars, and many many other things...I liked a lot!

The service received by Vijay Lopes

The bed bugs and the rooms were not clean - the location was perfect

We didn't like anything. The reason for which we had to move to another hotel just after one night even though we had intended to spend one week there.

We were two that stayed in the standard studio apartment for one night. We didn't like anything about the hotel. Although, it is located in the heart of Bur Dubai, the hotel is just by the road close to a junction and so no good space for taxi to drop-off guests. The taxi that took us to the hotel just dropped us off by the road-side and we had a bit of rough time trying to cross the busy road with our luggage to the hotel reception lobby. My attempt to get the hotel staff to send a trolley to help with our luggage failed. We had to struggle to carry everything by ourselves. It was not a nice way to welcome a guest. The reception lobby was so crowded and noisy - the atmosphere was not welcoming at all. Although, the apartment we got was fairly clean, there were no utensils as stated on the website of the hotel. We felt so uncomfortable that we had to move to another hotel the next day just after one night, even though we had wanted to stay there for one week.

Location and price

maybe more clean and better service for front desk becaus e 1 person is not enough for front desk.Poor staf (Only one )became mad everyday and he is right .

There are many restaurants within walking distance and lots to varieties of food to choose from.

Getting in and finding a space in the hotel car park are a real nightmare.

The staff were appallingly useless, the room was hideous and only a fool would pay the quoted price rather than 180Dhs per night

the cleaner was very polite to visitors

the staff do not know how to comunicate to visitors. the hotel does not have enough parking if you have you own vehicle. most of the tv channles are indian channels

The location was great - close to everything and in a tremendous shopping area. The room was large and comfortable, separate lounge and fridge etc Value for money was certainly good. Staff friendly and receptive to requests.

Although it had kitchen facilities there were no implements, crockery cutlery etc. Cleanliness average to lower (acceptable JUST). Breakfast was not for Europeans (except the toast and juice) - even curried scrambled eggs!

I did not like my stay, as a matter of fact I checked out two days early. Can I get some of my money back or do I set up a blog on a dubai info site?

I did not like the staff at the front desk, nor the guest living there, they were all very rude.

Location is good.

Hotel staff is not very co-operative. Except reception no-one attends your call. Bigger problem is they dont have parking, parking is always full. No reason to book in this hotel unless they provide parking. The money you save by booking here will be spend on paid parking.

Location is good, its on the main street ( Khalid bin Al waleed)

The hotel staff are big liars . I booked an Executive Studio for my brother and a two bedrooms apartment for myself and when I arrived they showed me a one-bedroom apartment . They were trying to convince me that what they were showing me was a two-bedroom apartment and when I shouted at them they offered me a two separate rooms instead of a two bedroom apartment. They refused to admit that it was a mistake from their side though they asked me to move to another place in the second night where I found two bedrooms but without a separate living area. Parking is a nightmare. Though it is mentioned in the booking information that Free private parking is possible on site, when I arrived I found it impossible to use their 7 parking lots because the hotel staff are occupying the 7 parking lots. I never met one single guest that managed to park his car in the parking area.

Location is good

The sign board of the hotel is not lighted, it is hard to note the hotel from the street, the staff cannot describe the location, the swimming pool is not available during morning time, and when calling the reception they tell you only after 4 pm.